Thanks for your interest in Aroma-Tek. We started out locally helping our customers make the healthier switch from combustion. Our goal is to help more people make the switch by offering the most technologically advanced products available online at affordable prices. Please take a look at some of the reasons why we have so many happy customers.
Why Buy From Us?
Aroma-Tek is committed to complete customer satisfactionWe have extensive knowledge with the entire line of products we sell. We can help you decide which product will work best for you and your budget. For some it can be a tough choice with the vast array of products that are available, so please contact us anytime if you have questions. Our goal is to help each customer make the most informed purchase they can. We're here to help with any questions you might have about the order process, shipping options and policies. We look forward to hearing from you !
Top Of The Line ProductsOur product line includes the best heaters on the market. We know each customer has different needs, so we provide the most versatile products. This way each customer can enjoy the benefits of a unit that is reliable, efficient and safe. We've personally tested each product we offer and only the highest quality products make our cut. Not to mention, each product we carry is backed up with the "Aroma-Tek Guarantee".(See below for details)
Fast Processing and ShippingEvery order at Aroma-Tek is processed very quickly, accurately and in most cases shipped the same day or within 24 hours. The average order is delivered in 2-5 business days so you can rely on receiving your order fast. We offer Standard, 2-Day or Next Day shipping. We do ship to PO boxes, please select standard when checking out.. If you need your order fast Aroma-Tek has got you covered. If you have a special request please let us know, we can accommodate just about any shipping method and speed.
Discreet Shipping and BillingAroma-Tek is committed to customer privacy and security. Each order is shipped in a plain box with no mention of the contents and the shipping label and billing will show our parent company name: Northwest Distributors. In addition, we offer multiple secure payment options for your convenience.
Aroma-Tek GuaranteeWhen you purchase from from Aroma-Tek we've got you covered. Every product we sell comes with a manufacturer warranty of 1-3 years and some offer a lifetime warranty. It has been our experience that most manufacturers honor their warranties without hassle when a legitimate claim is made. Some however, have limitations and have lengthy turnaround times leaving you without your unit for several weeks. To remedy this, we offer the "Aroma-Tek Guarantee". If your product stops working during the manufacturer's warranty period you have the option of sending it back to us, not the manufacturer. This greatly reduces the turnaround time and guarantees you a working product in much less time. This is a one of a kind guarantee adding extra value to your purchase, only at Aroma-Tek. Please check the details for each specific product and purchase with confidence!
Redmond, WA, 98052
Email: [email protected]