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Policies |
RETURN POLICYReturns are accepted on products that are unused or unopened within 30 days of purchase. The product must include all packaging and accessories to be eligible for a return. Buyer to pay return shipping costs. When we receive the item and verify its condition we will refund your payment. A restocking fee will apply for most returns. Please contact us if you need to make a return and we'll provide further instructions. All customers must contact us for an RMA number and return instructions.
Privacy Policy This privacy policy has been compiled to better
serve those who are concerned with how their 'Personally identifiable
information' (PII) is being used online. PII, as used in US privacy law
and information security, is information that can be used on its own or
with other information to identify, contact, or locate a single person,
or to identify an individual in context. Please read our privacy policy
carefully to get a clear understanding of how we collect, use, protect
or otherwise handle your Personally Identifiable Information in
accordance with our website. What personal information do we collect from the people that visit our blog, website or app? When
ordering or registering on our site, as appropriate, you may be asked
to enter your name, email address, mailing address, credit card
information or other details to help you with your experience. When do we collect information? We collect information from you when you register on our site, place an order or enter information on our site. How do we use your information?
We may use the information we collect from you when you register, make a
purchase, sign up for our newsletter, respond to a survey or marketing
communication, surf the website, or use certain other site features in
the following ways: •
To personalize user's experience and to allow us to deliver the type of
content and product offerings in which you are most interested. • To allow us to better service you in responding to your customer service requests. • To quickly process your transactions. How do we protect visitor information? Our
website is scanned on a regular basis for security holes and known
vulnerabilities in order to make your visit to our site as safe as
possible. Your personal information
is contained behind secured networks and is only accessible by a limited
number of persons who have special access rights to such systems, and
are required to keep the information confidential. In addition, all
sensitive/credit information you supply is encrypted via Secure Socket
Layer (SSL) technology. We implement a
variety of security measures when a user places an order enters,
submits, or accesses their information to maintain the safety of your
personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use 'cookies'? We do not use cookies for tracking purposes You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you
disable cookies off, some features will be disabled that make your site
experience more efficient and some of our services will not function
properly. However, you can still place orders . Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Third party links Occasionally,
at our discretion, we may include or offer third party products or
services on our website. These third party sites have separate and
independent privacy policies. We therefore have no responsibility or
liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome
any feedback about these sites. Google Google's
advertising requirements can be summed up by Google's Advertising
Principles. They are put in place to provide a positive experience for
users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site but we may do so in the future. Last Edited on 2014-11-14 |
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Our Testimonials
- I received the package 2 days after ordering it, very fast service. Everything was in great condition also. Overall very impressed.
- Holly H on September 28, 2016 - Item received VERY fast considering it was Christmas weekend. Wonderful product!
- Kimdra on January 5, 2017 - Rapid delivery on a hassle free transaction. I would definitely do business with them again.
- Keith V on July 17, 2014 - This seller is fantastic! Ordered on Thursday night and had it Monday. All I can say is look no further than the Extreme Q. It is absolutely amazing.
- Phil on December 14, 2013 - I got the product super fast. It only took three business days. I love my Magic Flight!! Thanks Aroma-Tek!!!!!
- Sheila on May 13, 2015 - Would buy again! Quick email response from seller and fast shipping.
- Dylan on July 11, 2012 - Great deal, fast response, packaged well! Thanks!
- Russ G on September 25, 2016 - This is a great seller to deal with. I ordered on Fri., got it on Tues. One small glass item was broken in transit and the seller promptly sent another, with no questions asked.
- Janice C on April 3, 2014 - Ordered Thursday, came Monday. That s fast shipping. Answered several emails promptly and item was exactly as described.
- Bradley P. on March 19, 2015 - Honestly, Best service out there. I even emailed Aroma-Tek about a question and got a response back very fast. I think I got my item in a day or two.
- Taylor J. on May 21, 2016 - Awesome service. Ordered on Saturday and it arrived on Monday. Nice work!
- Lance G on June 28, 2011 - Came in earlier than expected and I live in AK. Item works like a charm, I d come back any time!
- Keegan B. on May 6, 2015 - I received my package in three days despite being across country. Fast shipping and good service, product arrived in box and as described. No problems.
- William B. on April 23, 2016 - Fast delivery and good communication. Great seller to work with. Would definitely recommend and/or use again!
- Tyler O. on March 7, 2014
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